Hello Friends! I trust the holidays treated you all well. Our holiday was low key but nice <3 we are enjoying our home and getting settled in. I continue to knit and sew and make EuroTrash happen in the middle of it all.

Thank you for all your support and encouragement over the last update and ebay auction! As always, everything I do is really out of joy and love for what I do.

Thank you also for being patient as I too learn how to best clarify the ‘rules of the shop’… >.< my last update I did not clarify so well that it was 1 item period be it cape or dress…oi! Of course its not always easy to have contingency plans…well, live and learn

So onward and upward! I’m going to update tomorrow morning, so that is Tuesday Morning. I have ready for the update a set of petticoats. 2 petrol/turquoise, 3 pink marshmallow fluff and 3 lavender fluff ones. Then I have 4 dresses each unique and featuring different trims and finishings.A  few of them of vintage fabric, one from Liberty of London fabric. This time I will clarify that its ok to purchase a dress AND a petti in the same order. but not 2 of each,blah,blah..again just leave a question if you are not sure. We are all learning together and of course with the internet its DIFFICULT to always make ourselves clear. I’m also working on some Lati helmets tonight but I’m not sure if I’ll get them ready or not.

So without further ado I leave you with the photo of what is up and coming and eagerly await the morning when I will be sitting with a cup of coffee spending it with YOU!

I figured it was time for a morning update since lately they all had fallen on the evening time…

Alright, after a long time considering making some policy changes to the shop…I have finally come to some conclusions, and not without all of your input and help! Thank you so much for everyone who took the time to let me know how they felt,what they would prefer. It makes me alot  more confident in instilling these policy changes.

So, the shop policy is as follows:

For every update, the purchase limits are the same as it has been in the shows/conventions. 1 of each item type per customer. For example: if an update contains Blythe Helmets, Lati Helmets, Dresses the max purchase limit is 1 Blythe Helmet,1 Dress, 1 Lati helmet. etc. (please leave a comment if you have any questions and I will be happy to answer them as best I can)

How this will be enforced is quite simple. I have a ‘decline transaction’ option inside my shop software which simply sends a mail to the buyer that the transaction has been declined and it puts the item back into the shop for sale automatically. You will not be billed for any of the items returned to my shop. This process will happen rapidly as I supervise the updates.

There are going to be some new shipping options available now that I am in the USA. Please bear with me as I learn the methods available and their perks/benefits. For now I’m trying to offer the best services possible but will continue to offer free shipping worldwide on every listing. This shipping option is NOT trackable and nor can I be liable for lost packages but I still want to give people an economical option on shipping as the prices for tracking internationally are quite intimidating/exorbitant.

I hope this is clear and a good change for everyone!

Thank you so much for all your input.

<3

Ruth

Hello Everyone!
Just a little update on the shop. As most of you know about a month ago I changed the software I am using for the shop. Overall I think it has been a good change and it has been also full of learning experiences.
First of all I just want to give kudos to the software developers as they are working on a great product and they are fast to respond when I’ve asked them anything. As some of you know unfortunately multiple purchases have been allowed with some items, with many people making it to paypal and as many as 3/4 being able to pay for the same item.
Not cool.
The guys behind the shop have found out why this happens and would like to work on developing the fix, and they CAN develop the fix and have offered to do it for me at a very decent price. Better than I could hope for. Trust me…in the search for the perfect shop I have had to look in many directions, as far as trying to commission the work…but prices can be outrageous and no one has really understood what I needed…these guys get it, gave me an hourly estimate and can meet my needs. I’m prepared to pay but really can’t have the funds for it until January. They have shown me where the fatal flaw is and ultimately it is with the transit to paypal for the payment.
SO…
what I have done is set up the shop so that when you check out, all that is asked is your address. When you put in this information it is SUPER important that in one of the address lines (usually there are 2) please make sure your paypal address is in one of them so that I can send you an invoice. The shop is no longer going to send you to paypal. I will be the one invoicing you. This has withstood some testing and it seems safe and secure(we were not able to get multiple purchases via this route). Also it means that no ones funds get tied up in silly refund issues. I think this is going to save everyone some stress.
Secondly!
I know some people were having a problem with the shop asking them to fill in information even though they had already registered! when you are in the shop, please check near the top of the white screen in the center. it should greet you by the name you chose as your customer name. for me it says, ‘Hello Ruth’ (if it does not say this, then please log in!) next to it should be ‘your account’ click on that and it should take you into a tabbed menu and that menu has a tab that says ‘address book’ here you are able to input and save your address.
I have also set up an ‘info’ item that has an unlimited amount, so please take your time to go through the checkout process, put in your information into the ‘billing address’ space..and complete it. since the site is not routing you to paypal, you have not to worry about it billing you or anything like that. once you do that logged into your profile, the shop will remember the information you have input into those fields. again, please remember to have in your address line #2 your billing email for paypal.

I hope this helps you all,feel free to mail me or comment!!
Thanks so much EVERYONE!!!
Onward we go!

Also in the spirit of Thanksgiving, keep your eyes out…EuroTrash is thinking of ways to say, THANK YOU!!

-Ruth

Well, we’ve been working with the new software now for a couple weeks, going on 3. I have learned with every little update, and there have been a few complications. At request I had put in a ‘sold out’ section to move product to once it sold. When I first started using the shop I had the settings set to ‘remove from shop when product reaches 0′ (just so you all know, i don’t have some magical seeing eye that shows where a product is, or how it moves through my shop, who’s cart its in, etc.) I have finally realized that after I made that section, there became a huge problem of duplicate purchases…now I’m not sure what the real issue is..as a couple people and I have done a play by play via chat with each other..trying to steal items from each other, etc..and never during a test session am i able to get a duplicate purchase to happen…so I don’t know what is going on)

I think when a product gets ‘activated’ when I manipulate it from behind the scenes..it leaves it vulnerable for duplicates, or possible quantity errors. I’m not sure how or why, but…I’m still learning too!!

Anyhow..I’m taking away the sold out section, and going back to a basic front, and the item should disappear from the shop when its no longer available. Baby steps! You can always see items that have sold out via the flickr gallery as i do not reveal them in flickr until they have already been listed in the shop.

I hope this answers some questions and makes a bit more sense.  Please feel free to ask questions here, leave comments, as I’m much more comfortable addressing shop issues here vs. over at Flickr.

Thanks,

Ruth

*Edited to add:

I’ve been in contact with the shop software developers regarding the duplicate purchases, and having more than one person be able to pay for an item, and they have responded quickly and have been able to find the problem, and are working on a fix! This is a move in the right direction for sure. I’m very excited about this! Until I hear from them regarding the fix, as far as I know there is a chance for more than one person to checkout with the same item. When I do list, I will be on hand to do immediate refunds for those when it happens, and as always I do go in order as the shop creates an order number and its quite accurate with who got what first for each transaction.I’m sorry to do this as its really not FUN for anyone, but a solution and a fix is on the horizon in the near future. You can bet when the fix is issued we’ll have alot of fun putting it to the test! In the mean time I am also cooking up something fun for the holiday season, Thanksgiving is on the horizon!

Hello! The shop has undergone a transformation! Now easier to navigate with mobile devices,smart phones, etc (see the link at the right).
Slowly and surely getting a better,more cohesive look for EuroTrash. Please feel free to register for a faster checkout and better shopping experience!
Thank you all for your patience and support. We couldn’t do it without you!

I am very happy to announce this very special set for auction on E-Bay(click link!)

This one is going to be hard to let go!

So,without further ado, let me tell you more about this lovely 5 piece set for Blythe.

* Empire Dress made of lovely viscose blend in a beautiful aubergine plum color,ivory,grey and black. at the hem of this dress is a beautiful bias cut band for accent, and the bodice is also cut on the bias with pintucking down the front of the bodice. The skirt has a vintage lace panel in beautiful ivory. This is the only length of this lace that I have and will not be seen again,lending a uniqueness to this item. The sleeves of this dress are semi-sheer and are of a soft silk/cotton blend bias cut fabric. the hems are gently elasticized. At the neck is a crystal pleat ruffle organza trim and it closes in the back with smooth,flat,black dolly velcro. there is a satin bow at the neck, and below 2 tiny genuine mother of pearl shell buttons. On the skirt is an etched,carved mother of pearl butterfly button for the finishing detail.

* Hand felted EuroTrash folklore style kitty helmet of soft heathered rose and purple tones. Locally farmed Finnish wool with embroidery of silken rayon with a metallic purple thread. Closure at the chin is of a metal silvertone button that is a lovely filigree. Shimmery sequins, freshwater pearls, glass beads,semi-precious stone heart details…and for the final touch a large carved & etched butterfly mother-of-pearl button.

*Deluxe petticoat,constructed of metallic blend cotton yoke that is 2 layers.Elasticized waist. 4 layers of tulle. The inner 2 layers of tulle is fine ivory for soft fullness and then 2 outer layers of stiffer bordeaux colored glittered tulle for fun. In theory this petticoat could be used ‘reversible’, although if you use the ivory side ‘out’ then the back seam will show on the outside.

*Bloomers made of silk/cotton blend that are semi sheer. Elasticized legs and waist with dusky rose/lavender cotton lace at the hems.

*Stockings of ivory lace knit pointelle.

Doll and shoes are NOT included.

Detailed photos can be found in my Flickr Gallery.

Thanks for Looking!

I am happy to offer a new, one of a kind set for Blythe here on auction!

E-Bay Link

This set for Blythe is a 5 piece set. The set includes:

- EuroTrash Kitty Helmet: Hand felted gradient wool with darker ears, paler body and darker around the face. hand embroidered in perle cotton in lime green that matches the green in the dress. dead stock vintage button at the chin in a faceted blue acrylic. detailed with glass seed beads and vintage plastic flowers. This helmet bears the EuroTrash tag in the back.

-Embroidered Linen Pinafore: the linen pinafore is partially lined in the bodice area with white silk organza. it has lovely top stitching  and is trimmed in bright neon pink japanese cotton lace. hand embroidered in lime green perle cotton,accented with glass seed beads and finished with vintage flower charms. closes in the back with a snap and has the eurotrash label on the inner back. the back of the pinafore has a curve cut-away hem in the back to show the dress better.

-Raw-Edge-Ruffle Vintage Babydoll: this babydoll dress is created from vintage floral print fabric. it closes in the back with flat dolly velcro and also bears the eurotrash label in the back. the bodice is trimmed across the front with neon pink lace, as is the neckline.a classic from my line of dresses and is adorable on its own or with any of the pieces of the set.

-Short Bias Cut Bloomers: trimmed in white cotton broderie anglaise lace with aqua cotton lace trim. elasticized hems and waist, bow detail at the waist.

-Mesh Tights: colorfast lovely turquoise stretch mesh tights. elasticized waist and a good fit along the leg.

Each item of this set was painstakingly chosen, every charm, bead and embroidery detail was selected with care for a cohesive and inspired look. Inspiration for the embroidery was taken from the floral pattern in the dress. This set is one of a kind and will not be repeated in any form.

The doll and her shoes are NOT included.

I ship worldwide, with trackable shipping!!

Hello Everyone!

I just want to thank everyone who participated in the last update. As many people know there were highs and lows, duplicate sales, and all sorts of mayhem. Even though it was a fiasco to some degree we learned alot.

My service provider was online watching the entire update so we were able to trouble shoot where the bottle-neck was happening with the traffic. Ultimately my server/service is able to handle the traffic as is wordpress which powers my site, the real problem is my shopping cart software. It cannot handle the traffic.

What this means is that I’ll be testing some new software for the shopping cart and we will see visual changes happening to the site/shop area. I am intent on providing the best service possible and have a meeting later this week to discuss further what we can do to make that better with my provider.

Now that we have diagnosed the problem I hope its just a few simple steps to having it resolved and we can go back to programming as usual!

Thank you for your continued support through all of this.

-Ruth

Hello one and all. Happy 2010! It is the first update of the year, and I hope its a good one!
Details:
Saturday January 9
10:00 PM Finland time
http://www.timeanddate.com/worldclock/city.html?n=101
at http://eurotrashdoll.com

products can be found in the ‘up and coming’ set in Flickr.

I have been doing some work with my service provider and they are actually going to be online supervising this update in order to better maximize and improve the service/capacity of my website. Currently the question is not about server handling the traffic, but processing the pages to you in a timely manner. I am being put to a service that is optimized for the software I am using specifically so we hope that problems have been solved. Anyhow I’ve set up the date and time with my service and admin and I really hope this is a step in the right direction for the website/webshop. I am determined to have a site that can support the traffic and work smoothly for everyone. I am …determined!

See you online!!
Thank you for your patience!! I’ve been planning some great things for the upcoming 4th Anniversary too! so stay tuned!

Ruth